What is custom PC?

Options for buying computers

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PC assemblers

-Physical store based or online based.

-Most popular form of PC purchase in Hong Kong

-Quick build times.

-User have to return faulty parts to suppliers themselves. (Some shops do perform RMA in customer's stead)

-Competitive pricing.

-Minimal before and aftersales service

-Decent knowledge of computer is required to make a good purchase.

-Limited by what is in stock/suppler's parts choice.

Customizablity
Highest

Aftersales Service
Minimal

Price to Performance
Highest

Build Quality
Sloppy

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Custom PC

(System Integrator)

-Mostly Online based.

-Most popular form of PC purchase in the Western World.

-Medium build times.

-All in one service and repair - user only have to deal with one vendor.

-No computer knowledge is required to make a good purchase.

-Not restricted by stock/supplier. Free to pick the best parts in the market.

-Extensive aftersales service. Quick response time.

Customizablity
Medium

Aftersales Service
Extensive

Price to Performance
Decent

Build Quality
Meticulous

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OEM Brands

-Mostly physical store based.

-Used to be popular in most part of the world.

-Very slow delivery time (21 days upward)

-All in one service and repair with to door service.

-Part selection is influenced by stock and availability. Very easy to end up with outdated/unbalanced build if one doesn't have computer knowledge.

-Aftersale support may be hard to access/slow to respond.

Customizablity
Lowest

Aftersales Service
Maximum

Price to Performance
Lowest

Build Quality
Passable

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What's so special?

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Parts selection

We understand that you don't have time to crawl throught 15 million hours of YouTube videos just to find out which model of motherboard is the best.

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In IronClad, all that work has been done for you. We research and review our parts list on a daily basis and make sure you get the best out of your money.

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Other shops may be inclined to guide you to select certain parts because they have excessive stock, or they simply want to sell the product with a higher margin.

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In IronClad, we make a point to keep stock at a minimal. So we can always pick the best performing, most durable parts for you.

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Service Quality

When it comes to service, we don't just give you the run-of-the-mill corporate call center sevice.

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Each question is treated wtih utmost urgency. No issue is too petty for us to address. Our commitment is that every one of our PCs runs perfectly without problem.

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Given the complexity of computer circuitry and software, it is very hard to avoid issues in the first place. We recognize what's important: Having accessable support when you need it.

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In IronClad we offer 18 hours online support and a centralized repair & service model. Never do you have to deal with individual suppliers for repair again. almost 95% of all our repair cases have a same-day turnaround time.

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Assembly & Testing

Building PC is so much more than putting all the parts together. When it comes to assembly, we in IronClad have it down to almost an art form.

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Meticulous doesnt' even describe the level of care we put into our builds. While other PC assemblers may take 45 minutes to finish up a machine, we spend up to 8 hours on a single machine.

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From every screw and nuts, to every strand of cables. We make sure even the parts that never saw daylight will have the utmost attention.

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Isolated testing of CPU, RAM module, storage drive and GPU ensure all thermals are on point and minimal rate of error when it arrives at your door.

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Is

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For you?

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If you...

  • are a busy person and don't have time to research every single parts...

  • struggle to understand what all the specification and number means...

  • are not confident enough to tinker with your computer should something break...

 

  • doesn't want to worry about the techy stuff and just want to play some games/ do work...

  • want support to be there the moment your computer breaks down...

  • hate dealing with a million different distributors when a part stops working...

Then

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is perfect for you

Head over to

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and pick your perfect build!